swert77 Privacy Policy

1.1 This Privacy Policy ("Policy") is issued by swert77 ("we", "us", "our"), the operator of the online gaming platform accessible at swert77.net. It describes how we collect, use, store, share, and protect personal information provided by users ("you", "your") who access or register on the swert77 platform.

1.2 This Policy forms part of the overall legal framework governing your use of swert77, alongside our Terms & Conditions and Responsible Gaming policy. By creating a swert77 account or continuing to use our platform, you acknowledge that you have read and understood this Policy.

1.3 swert77 is committed to protecting the privacy of all registered players in the Philippines — whether you are playing from Manila, Cebu, Davao, Quezon City, or anywhere else in the archipelago. We treat your personal data with the highest standard of care and operate in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations (IRR).

2.1 swert77 collects personal data in the following categories. We collect only the minimum data necessary for each specific purpose:

3.1 swert77 collects your personal data through the following methods:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or filling in any platform form.
• Automated collection: Technical data such as your IP address, device identifiers, session timestamps, and in-game behavior data are collected automatically as you interact with the swert77 platform.
• Third-party sources: Identity and address verification data may be cross-checked with licensed KYC service providers to confirm the accuracy of information you have provided.
• Payment processors: Transaction confirmation data is received from GCash, Maya, BDO, BPI, Metrobank, Cliqq, USDT networks, and Coins.ph as part of deposit and withdrawal processing.
• Cookies and tracking technologies: Cookies, web beacons, and local storage are used to maintain your session, remember preferences, and generate anonymized analytics. See Section 7 for full details.

4.1 swert77 uses the personal data it collects for the following specific purposes:

• Account management: To create, maintain, and secure your swert77 player account, including authentication and password recovery.
• Identity verification (KYC): To verify your identity and age in compliance with PAGCOR's Know Your Customer requirements. swert77 requires all players to be at least 21 years of age.
• Transaction processing: To process deposits and withdrawals through GCash, Maya, bank transfers, and other accepted payment channels.
• Game delivery: To operate, deliver, and record game sessions across all swert77 game categories including slots, bingo, live dealer, sabong, and sports betting.
• Regulatory compliance: To meet obligations under PAGCOR licensing conditions, the Philippine Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This includes filing Suspicious Transaction Reports (STRs) with the AMLC where required by law.
• Fraud prevention and security: To detect, investigate, and prevent unauthorized access, identity fraud, bonus abuse, money laundering, and other prohibited conduct.
• Responsible gaming: To monitor gaming behavior for indicators of problem gambling and to enforce self-exclusion, deposit limits, and other responsible gaming tools you have activated.
• Customer support: To respond to your queries, complaints, and requests through live chat, email, and other support channels.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have explicitly opted in. You may withdraw this consent at any time via your account settings or by emailing [email protected].
• Platform improvement: To analyze aggregated and anonymized usage data for the purpose of improving the swert77 platform experience, fixing bugs, and optimizing game performance.

5.1 Under the Data Privacy Act of 2012 and its IRR, swert77 relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted upon registration — including account creation, game delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA, and the Data Privacy Act itself.
• Legitimate interests: Processing for fraud prevention, platform security, and analytical improvement of our services — where these interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where we rely on your freely given, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6.1 swert77 does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances and only to the minimum extent necessary:

• PAGCOR and regulatory bodies: As required under our operating license and applicable Philippine law, player data and transaction records may be disclosed to PAGCOR or other competent government authorities upon lawful request.
• Anti-Money Laundering Council (AMLC): swert77 is required by the AMLA to report covered transactions and suspicious transactions to the AMLC. Relevant player data is disclosed as required by this obligation.
• Payment processors: Transaction data is shared with GCash, Maya, BDO, BPI, Metrobank, Cliqq, USDT network operators, and Coins.ph solely to process your deposits and withdrawals.
• KYC and identity verification providers: Identity documents and personal data are shared with licensed third-party KYC service providers to fulfill PAGCOR's player verification requirements.
• IT infrastructure and cloud providers: Data may be processed by our hosting and technology infrastructure partners under strict data processing agreements that bind them to confidentiality and security obligations consistent with this Policy.
• Law enforcement: swert77 will disclose personal data to law enforcement authorities where required by a valid court order, subpoena, or other lawful legal process under Philippine law.

7.1 swert77 uses cookies and similar technologies to operate the platform, improve your experience, and fulfill our security and compliance obligations. The following cookie types are in use:

• Strictly necessary cookies: These are essential for the platform to function. They maintain your logged-in session, remember your language preference, and ensure security features operate correctly. These cookies cannot be disabled.
• Functional cookies: These remember your preferences such as game lobby layout, display settings, and responsible gaming tool configurations between sessions.
• Analytics cookies: Anonymized usage data helps swert77 understand how players navigate the platform, which games are most popular, and where technical issues may arise. This data is aggregated and cannot be used to identify individual players.
• Security and fraud-prevention cookies: These help us detect suspicious login attempts, unusual session behavior, and potential multi-accounting activity.

7.2 You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your swert77 account. swert77 does not use third-party advertising or behavioral tracking cookies.

8.1 swert77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption at rest: All stored personal data is encrypted using AES-256 encryption.
• Encryption in transit: All data transmitted between your browser and swert77 servers is protected by TLS 1.2 or higher.
• Access controls: Access to personal data is restricted to authorized swert77 personnel who require it to perform their job function. All access is logged and audited.
• Password hashing: Account passwords are stored as salted cryptographic hashes — swert77 staff cannot view your plain-text password.
• Intrusion detection: swert77 operates 24/7 security monitoring with automated intrusion detection and alerting systems.
• Penetration testing: The platform undergoes regular third-party security assessments to identify and remediate vulnerabilities.

8.2 In the event of a personal data breach that is likely to result in harm to your rights and freedoms, swert77 will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

8.3 Despite these measures, no online platform can guarantee absolute security. You play an important role in protecting your account by using a strong, unique password and enabling any available two-factor authentication features. If you suspect unauthorized access to your swert77 account, contact us immediately at [email protected].

9.1 swert77 retains your personal data for the periods set out below, after which data is securely deleted or irreversibly anonymized:

9.2 Where you request deletion of your personal data, swert77 will comply to the fullest extent possible, subject to our legal obligations to retain certain records under PAGCOR regulations and the AMLA. We will inform you clearly of any data we are legally required to retain and the basis for doing so.

10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to the personal data swert77 holds about you:

11.1 swert77 is an online gambling platform strictly intended for adults. In accordance with PAGCOR regulations, the minimum age to register and play on swert77 is 21 years of age. We do not knowingly collect personal data from individuals below this age.

11.2 All registrations are subject to age verification during the KYC process. Where swert77 discovers that a player has provided false age information and is below 21 years of age, the account will be immediately closed, all funds forfeited, and the incident reported to PAGCOR as required.

11.3 If you are aware of a minor who has accessed or registered on the swert77 platform, please report this immediately to [email protected]. We take underage gambling extremely seriously.

12.1 swert77's primary data processing infrastructure is located within or in jurisdictions maintaining data protection standards compatible with the Philippine Data Privacy Act of 2012. Where personal data is transferred outside the Philippines — for example, to cloud infrastructure or KYC service providers — swert77 ensures that such transfers are:

• Governed by data processing agreements containing appropriate data protection clauses;
• Limited to jurisdictions assessed as providing adequate protection for personal data; or
• Subject to your explicit consent where required under Philippine law.

12.2 swert77 will not transfer your personal data to jurisdictions that do not provide an adequate level of protection without implementing appropriate safeguards, as required under Section 21 of the Data Privacy Act of 2012 IRR.

13.1 swert77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance from PAGCOR or the NPC. The updated Policy will be published on this page with a revised "last updated" date.

13.2 For material changes — those that significantly affect your rights or how we use your data — swert77 will notify registered players by email to their registered address at least 7 days before the changes take effect.

13.3 Your continued use of the swert77 platform after the effective date of any revised Policy constitutes your acknowledgment of the changes. If you do not agree with any revision, you must stop using the platform and may request account closure in accordance with our Terms & Conditions.

14.1 swert77 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. If you have any questions, concerns, or complaints regarding this Policy or how your personal data is handled, please contact the DPO:

• Email: [email protected] — use subject line "Privacy / DPO"
• Live Chat: Available 24/7 via the swert77 platform
• Response time: Acknowledgment within 3 business days; full response within 15 business days
• Languages: English and Tagalog

14.2 For escalated complaints, you may also contact the National Privacy Commission (NPC) of the Philippines through their official channels. swert77 fully cooperates with NPC investigations and audits.